Refund & Return Policy
How returns, replacements, and refunds work for Hustler planners and stationery.
At Hustler, we take pride in delivering premium-quality planners and stationery products. Every order is carefully packed before dispatch. Please read our Refund & Return Policy before placing an order.
Returns
We accept returns only if the product arrives damaged, defective, incorrect, or significantly different from what was ordered.
To be eligible for a return, the product must:
- Be unused and in its original condition
- Be returned in its original packaging
- Be reported within 48 hours of delivery
Non-Returnable Items
The following items cannot be returned:
- Used planners or journals
- Products damaged due to misuse or improper handling
- Personalized or customized products
- Gift cards or digital products (if applicable)
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please include:
- Your Order Number
- Clear photographs of the product
- Photos of the packaging (if damaged)
- A brief description of the issue
Once verified, we will arrange a replacement or issue a refund, depending on the situation.
Refunds
Once your request has been approved, refunds will be processed to your original payment method.
Please allow 5–10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
Order Cancellation
Orders may be cancelled only before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Return Shipping
If the return is due to a damaged, defective, or incorrect product, Hustler will bear the return shipping cost.
For returns requested for any other approved reason, the customer may be responsible for return shipping charges.
Refund Processing Time
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Hustler
Email: support@growthvia.io
Website: https://growthvia.io
Our Commitment — Customer satisfaction is important to us. If something isn't right with your order, we'll work with you to resolve the issue as quickly and fairly as possible.